Effective Date: 22/09/2025
Last Updated: 22/09/2025
Welcome to Little Eaters®, operated by Lemilu Pty Ltd. These Terms and Conditions govern your use of our website (our Site) as well as the purchase of products from us.
By using our Site or placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or make a purchase.
1. General Information
Little Eaters® is a trading brand under Lemilu Pty Ltd
ABN: 36 518 933 863
Business Address:
1 Charger Road,
Tonsley Innovation District,
Tonsley 5042,
South Australia, Australia
2. Use of Our Site
By using our website, you agree to:
- Provide accurate and up-to-date information when making purchases or creating an account.
- Use the site only for lawful purposes.
- Not engage in activities that could harm, disrupt, or compromise the security of the website.
We reserve the right to deny access or cancel any orders that violate these Terms.
3. Products and Pricing
All products on our site are described as accurately as possible. Prices may change without notice, but you will be charged at the price listed when your order is confirmed.
We do not guarantee that product descriptions, images, or prices are always correct, and we reserve the right to correct any errors.
4. Orders and Payment
When you place an order, you agree to pay for the products at the prices listed, plus any applicable taxes and shipping costs.
We accept the following payment methods:
- Credit/Debit Cards
- PayPal
- Google Pay
- Apple Pay
Payments are processed securely through third-party providers. Your order is not confirmed until we receive payment.
Cancellations: Orders can only be cancelled if they haven’t shipped yet. Once dispatched, they cannot be changed or cancelled. Please see Section ’11. Order cancellations.
5. Shipping and Delivery
We aim to ship orders as quickly as possible. Delivery times depend on your location and the shipping method chosen at checkout. Shipping costs are calculated at checkout.
For more detailed information on our shipping policies, including estimated delivery times, shipping costs, and international orders, please visit our Shipping Policy Page.
We are not responsible for delays caused by couriers, weather, or customs.
6. Returns and Refunds
Perishable Goods
As we sell food products, we cannot accept returns for change of mind or if the packaging has been opened. This policy ensures that all of our products remain safe, fresh, and of the highest quality for every customer.
Damaged or Incorrect Orders
While we take great care in packing each order, we understand that sometimes damage may occur during transit. Here’s how we handle different situations:
- Cosmetic Box Damage: Minor dents, scuffs, or tears to the outer packaging that do not affect the product inside are considered cosmetic damage. We do not offer refunds or replacements for these types of damages.
- Product Damage or Incorrect Items: If the product arrives faulty, or if you receive the wrong product, please contact us within 7 days of delivery. In your message, please include:
- Your order number
- A clear photo of the issue
If the fault is ours or the product has been compromised during shipping, we will offer either:
- A replacement of the affected item, or
- A refund or store credit, depending on your preference.
Original shipping costs are non-refundable.
How to Return or Request a Refund
If you experience any issues with your order, please contact us at hello@little-eaters.com.au within 7 days of receiving your order. We will promptly assist you with either a refund, store credit or a replacement, as appropriate.
7. Limitation of Liability
To the fullest extent permitted by law, Lemilu Pty Ltd is not liable for any indirect, incidental, or consequential damages that arise from using our site or purchasing our products. Our liability is limited to the total amount paid for the specific product in question.
8. Privacy and Data Protection
Your use of our site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. This includes details of our hosting with Digital Pacific, use of the WordPress CMS, and technical support by our contracted development team in Ukraine.
9. Intellectual Property
All content on this website, including text, images, logos, designs, and other materials (collectively, “Content”), is the intellectual property of Lemilu Pty Ltd or its licensors, including the Little Eaters® brand, which is a registered trademark. All such Content is protected by copyright, trademark, and other applicable laws. You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise use any Content or the Little Eaters® brand without our express written permission.
10. Prohibited Uses
You agree not to:
- Use our site for unlawful purposes or in violation of these Terms.
- Engage in activities that could harm, disable, or overburden our site.
- Upload or transmit harmful content (e.g., viruses, malware).
11. Order Cancellations
Please contact us immediately via Email at hello@little-eaters.com.au if you wish to cancel or modify an order. We try our very best to accommodate you, however once an order is processed or shipped, it cannot be cancelled.
12. Force Majeure
We are not liable for any delays or failure to perform our obligations due to circumstances beyond our control, including natural disasters, strikes, government actions, or technical failures.
13. Governing Law
These Terms are governed by the laws of South Australia, Australia. Any disputes will be resolved in the courts located in South Australia.
14. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the “Last Updated” date. Continued use of our site after updates constitutes acceptance of the new Terms.
16. Contact Us
If you have any questions or concerns, please contact us at:
Lemilu Pty Ltd
Email: hello@little-eaters.com.au
Mailing Address: PO BOX 97, Fullarton SA 5063, Australia
17. Acceptance of Terms
By using this site, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please stop using our site.